Privacy Policy
Last updated: April 22, 2026
This Privacy Policy is provided for transparency and general information. It is not a substitute for legal advice. We recommend consulting an attorney before launching commercially.
This policy describes what AEO ("we", "us") collects, why, and what you can do about it. If anything below is unclear, email hello@aeo.app.
What we collect
- URLs you enter. The website domain you submit to run a scan.
- Account information. If you create an account: email address, hashed password (or OAuth identifier), and any profile details you choose to provide.
- Scan data. AI answers returned for your prompts, competitor mentions detected, scores, and reports we generate for you.
- Usage data. Basic analytics — pages viewed, features used, error logs. We do not sell or share this with ad networks.
- Billing information. If you subscribe: handled by our payment processor. We never see full card numbers.
How we use it
- To run the scans you request and generate your reports.
- To show you historical tracking, trends, and dashboards.
- To send you transactional email (scan results, receipts).
- To improve the product — aggregate, anonymized only.
- To respond to your support requests.
Who we share it with
Only the service providers we need to run AEO. We do not sell data. We do not share with advertisers. Current providers:
- Supabase — database and authentication hosting. Privacy policy.
- Anthropic & OpenAI — we send your scan prompts (not your account data) to these providers to run the actual AI queries. See Anthropic and OpenAI.
- Stripe — billing, if you're on a paid plan. Privacy policy.
- Email provider — transactional email delivery (currently Resend or a similar service).
Your rights
You can, at any time:
- Access the data we hold about you — exportable from your dashboard.
- Delete your account, which erases your scans and personal data within 30 days.
- Export your historical reports as PDF or JSON.
- Objectto any processing — contact us and we'll work with you.
Data retention
Scan results are stored for as long as your account is active. If you cancel a subscription, historical scans remain in read-only mode for 30 days, then archived. If you delete your account entirely, your personal data and scans are removed within 30 days of the request.
Cookies
We use only essential cookies — the ones required to keep you logged in and to remember your preferences. No advertising cookies, no cross-site trackers.
Contact
Privacy questions, data requests, or anything that needs a human: hello@aeo.app. A real person responds within two business days.